Privacy Policy
Sparksite ("we", "us", "our") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store and protect personal data when you visit this website, contact us, or enquire about our services.
Who we are
Sparksite is a UK-based website service focused on building, hosting and managing websites for electricians.
For the purposes of UK data protection law, Sparksite is the controller of personal information collected through this website.
If you have any questions about this Privacy Policy or how we handle your personal information, you can
contact us at:
hello@sparksite.uk
What information we collect
We may collect and process the following information:
- Your name
- Your email address
- Your business name
- Your website URL, if you provide one
- The content of your message or enquiry
- Technical information such as server logs, IP address, browser type and basic website request data
How we collect your information
We collect information when:
- You submit the contact form on this website
- You email us directly
- You interact with the website
- Our hosting systems automatically generate technical logs for security and reliability purposes
Why we use your information
We use your personal information to:
- Respond to enquiries
- Discuss potential projects and services
- Provide and manage our services
- Improve the website and keep it secure
- Maintain business records and communications
- Comply with legal, tax or regulatory obligations where required
Our lawful bases for processing
Under UK data protection law, we generally rely on the following lawful bases:
- Legitimate interests: to respond to business enquiries, operate the website, keep records and run Sparksite effectively
- Steps prior to entering into a contract: where you contact us about services you may wish to purchase
- Legal obligation: where we need to keep certain records for legal, tax or compliance purposes
- Consent: where this is specifically required, for example for certain cookies or tracking technologies if introduced in future
Who we share your information with
We only share personal information where reasonably necessary. This may include:
- Our website hosting provider
- Our email provider or mail handling systems
- Technology providers used to operate this website
- Professional advisers where reasonably necessary
- Authorities or regulators where we are legally required to do so
We do not sell your personal information.
Third-party services
This website may rely on third-party infrastructure or services, such as hosting, email delivery, security systems or externally loaded assets. Those providers may process limited technical data, such as IP address, browser information or request data, as part of delivering their services.
International transfers
Some of the providers we use may process data outside the UK. Where that happens, we take reasonable steps to ensure that any transfer is subject to appropriate safeguards in line with applicable data protection law.
How long we keep your information
We keep personal information only for as long as reasonably necessary for the purposes described in this policy.
- General enquiries may be kept for up to 12 months after the last meaningful contact
- Project or client communications may be kept for longer where needed for service, legal, tax or record-keeping reasons
- Technical logs are usually retained for a shorter operational or security period
How we protect your information
We take reasonable technical and organisational steps to protect personal information against unauthorised access, misuse, loss or disclosure. However, no method of internet transmission or electronic storage is completely secure.
Children's data
This website is intended for business users and is not directed at children. We do not knowingly collect personal information from children.
Your rights
Depending on the circumstances, you may have the right to:
- Request access to your personal data
- Request correction of inaccurate personal data
- Request deletion of your personal data
- Object to certain processing
- Request restriction of processing
- Request transfer of your data where applicable
- Withdraw consent where processing is based on consent
To exercise any of these rights, please contact: hello@sparksite.uk
Complaints
If you have concerns about how we use your personal information, please contact us first and we will try to resolve the issue. You also have the right to complain to the Information Commissioner's Office (ICO) in the UK.
Changes to this policy
We may update this Privacy Policy from time to time. Any updates will be published on this page with a revised "Last updated" date.
Contact
For privacy-related questions, please contact:
hello@sparksite.uk